Career progression & growth – Amy | Human potential platform

Enhancing Employee Engagement: The Role of Leadership and Effective Strategies

Employee engagement is a company-wide effort. While HR leads the way, managers maintain a culture of engagement. Employee engagement strategies are the action steps or best practices that improve employee engagement. By applying those best practices, organizations can create a more motivated and connected workforce. Here’s how.

How do leaders affect engagement levels?

  • Employees feel valued and motivated when led by competent and emotionally intelligent leaders. 
  • Transparent communication about company goals, expectations, and feedback crafts a culture of trust and inclusivity.
  • Leaders who invest in their teams’ growth by offering training, mentorship, and coaching programs take employee commitment and retention to the next level.

Leadership, management, and HR: a shared responsibility

Leadership

Leaders set the tone and embody company values. Their actions shape the workplace environment. A leader who communicates openly and fosters growth builds teams that are dedicated and energized. Employees commit when they trust their leaders and see how their work contributes to the bigger picture. When leaders prioritize people—offering autonomy, development, and purpose—engagement follows naturally.

Management

Managers translate leadership vision into daily work experiences. They provide clarity, recognize effort, and support employee growth. When managers lack direction, give little feedback, or fail to offer support, motivation suffers. That’s why investing in manager training and well-being is critical. HR professionals are at the forefront of addressing these challenges, making sure managers have what they need to lead well.

HR

HR managers and directors fuel a culture of trust and recognition. They align individual and company goals, create growth opportunities, and promote well-being through policies that support work-life balance. They champion open communication, recognize performance, and ensure employees are in roles that match their strengths. Most importantly, HR empowers both leaders and managers through coaching and development, helping them build engaged and high-performing teams.

Strategies to improve employee engagement through leadership

  1. Match work to strengths and interests. Psychometric assessments, self-assessments, coaching, and performance data serve to align employees’ roles with their skills and needs.
  2. Give feedback and recognition. Harvard Business Review states that recognition programs increase engagement by 14%. Frequent feedback and recognition sustain motivation.
  3. Invest in growth. Deloitte research found that organizations with a strong learning culture see engagement and retention rates increase by 30% to 50%. A lack of career growth is a major driver of disengagement. Companies that integrate learning opportunities into daily operations and offer access to professional development resources outperform others. Mentorship also belongs to employee development approaches that prevent stagnation.
  4. Implement personalized coaching programs. Leadership coaching helps managers develop the skills needed to boost engagement. Through targeted career coaching, leaders can identify employees’ skill gaps, understand their challenges, and provide personalized guidance that matches their career goals.
  5. Support well-being initiatives and work-life balance. Flexible work and mental health resources reduce burnout.
  6. Connect work to purpose. Leaders should regularly communicate the company’s vision and align individual roles with broader organizational goals. People are more engaged when they see the impact of their work. A strong company mission and values give employees a sense of direction and meaning. Make these values a daily part of the workplace, ensuring employees understand how their contributions move the organization forward. Aligning employees with a company mission builds connection, guides decisions, and creates a shared purpose. When teams move toward the same goals with the same principles, unity follows. 
  7. Build stronger team connections. Work is more than tasks and deadlines—it’s about people. Encourage team events, mentorship programs, or casual networking opportunities. Strong workplace relationships boost morale, encourage collaboration, and create a sense of belonging.

Why leadership coaching matters

Leadership development coaching is a hands-on process that helps leaders level up—fast. A coach works with a leader to sharpen decision-making, refine communication, and tackle real-world leadership challenges head-on. No generic advice, just tailored strategies to boost self-awareness and maximize impact for results-driven leadership throughout the team and organization.

The image of a career coach at Amy

“The key advantages of leadership coaching are: 

  • Enhanced decision-making and strategic thinking. Leaders gain clarity, confidence, and the ability to navigate complex business challenges effectively.
  • Improved emotional intelligence and communication. Coaching fosters self-awareness, active listening, and conflict-resolution skills, which are crucial for strong leadership.
  • Stronger leadership pipeline. Organizations that invest in coaching develop future-ready leaders who can take on greater responsibilities.
  • Resilience and adaptability. Leaders become more agile in responding to change, fostering a culture of continuous improvement.”

How does leadership coaching impact employee engagement exactly?
Leadership coaching helps create psychologically safe workplaces where employees are more engaged and innovative.”

Jane Klymenko, a career expert at Amy with 10+ years of coaching experience and the main area of expertise in Work-Life Balance

Leadership coaching use cases: real-world examples

Case #1: Enhancing executive decision-making

  • Challenge: A C-level executive struggled with decision paralysis and over-reliance on micromanagement.
  • Solution: Through leadership coaching, they learned delegation techniques and adopted structured decision-making frameworks.
  • Outcome: The executive developed trust in their team, which improved efficiency and reduced burnout.

Case #2: Navigating leadership burnout

  • Challenge: A senior leader felt overwhelmed, leading to disengagement and declining performance.
  • Solution: Leadership coaching helped identify stress triggers, establish boundaries, and implement self-care practices.
  • Outcome: The leader regained motivation, improved team morale, and sustained high performance.

Case #3: Cultivating a growth mindset in a leadership team

  • Challenge: A leadership team struggled with resistance to change and a fear of failure.
  • Solution: Leadership coaching sessions focused on mindset shifts, encouraging experimentation and resilience.
  • Outcome: The organization fostered a culture of innovation, leading to successful digital transformation.

How Amy supports leadership in enhancing employee engagement

Amy is a science-driven employee development platform designed to empower leaders with data-driven insights, self-assessments, and career coaching to enhance employee engagement. By identifying skill gaps, work challenges, and growth opportunities with Amy, leaders keep an engaged and high-performing workforce.

Key benefits of using Amy

  • Personalized coaching programs tailored to organizational needs
  • Seamless integration with existing performance and development systems
  • Сoaches offering unbiased facilitation
  • Analytics-driven insights to improve engagement strategies

Check out Amy to boost engagement while growing your leaders.

Combating Burnout: Why Creating a Culture of Well-being Matters

Burnout is real, and it’s costly. Employees are feeling the pressure. Long hours, constant connectivity, and never-ending to-do lists are pushing people to the edge. This causes disengagement and high turnover.

Organizations that prioritize well-being experience better results: happier employees, higher retention, and improved productivity. They reduce burnout. But what exactly is employee well-being, and how does it help?

What is employee well-being?

McKinsey research shows that for many employees, factors contributing to their well-being—such as mental and physical health, work-life balance, and job satisfaction—are as crucial as traditional incentives like salary.

Employee well-being means making work sustainable, providing flexible schedules, manageable workloads, mental health resources, and recognition. Gym memberships and free snacks are added bonuses. 

There are five elements of well-being, per Gallup studies: сareer, social, financial, physical, and community well-being. A company that cares for employees cares for their health by:

  • Physical well-being. Encouraging movement, healthy habits, and proper rest.
  • Professional well-being. Supporting career growth through opportunities to learn, develop skills, and do meaningful work.
  • Financial well-being. Offering fair compensation and the right resources to help employees manage their finances for stability.
  • Social and community well-being. Cultivating meaningful relationships and a sense of belonging within the team and the organization.

Plus, one cannot ignore emotional and mental health when it comes to well-being:

  • Mental well-being. Reducing stress and promoting psychological safety.
  • Emotional well-being. Ensuring employees feel valued, supported, and connected.

A workplace that gets this right creates a motivated, engaged team that performs better and sticks around longer. Let’s break down the pros of prioritizing employee well-being.

Why employee well-being matters for a company

Organizations that invest in well-being don’t just do it to be nice. Taking employee morale seriously directly impacts business outcomes:

  • Reduces employee absenteeism. By offering mental health resources and flexible working arrangements, employees experience lower levels of stress and fewer health issues, which, in turn, leads to fewer sick days and minimized absenteeism.
  • Boosts employee engagement. When employees receive the support they need, they are more likely to be engaged with their work—more committed, motivated, and emotionally invested in their tasks. This results in a deeper connection with the company’s goals, higher job satisfaction, and improved collaboration across teams.
  • Increases employee productivity. When employees have healthy work-life boundaries and the tools to manage their workload effectively, they produce higher-quality work. They meet deadlines with ease and exceed expectations.
  • Improves employee retention. A positive work environment, growth opportunities, and resources for maintaining mental and physical health create loyalty, reducing turnover rates. This leads to a more experienced, dedicated workforce and reduces the costs associated with hiring and training new employees.
  • Strengthens culture. Take care of your people, and they will take care of the business. Plus, a company that focuses on well-being builds a strong culture that not only retains employees but also naturally attracts top talent looking for more than just a paycheck.

Employee well-being and burnout: what’s the connection?

Burnout is the result of ongoing stress, usually caused by work. It makes employees overwhelmed, unmotivated, and disconnected from what they are doing. They might struggle to concentrate, feel irritable, or even start dreading work. Burnout happens when there is too much pressure, not enough balance, and little recovery time. Think of it like running a marathon without ever stopping to rest.

Well-being programs and initiatives help prevent employees from feeling unsupported and aid in overcoming burnout by:

  • Providing flexibility (hybrid work, async collaboration, reasonable deadlines).
  • Encouraging open conversations about stress and workload.
  • Keeping workloads manageable.
  • Offering mental health support, such as counseling services and stress management techniques.

The role of resilience in employee well-being and burnout

Resilience is the ability to bounce back from setbacks, maintaining a positive view even during tough times. Besides recovering, resilient employees adapt early, as most burnout happens because we ignore small stressors until they pile up. 

A culture that nurtures resilience empowers employees to:

  • Build emotional intelligence to manage challenges effectively.
  • Identify issues early and recognize signs of burnout before they escalate.
  • Develop coping strategies for workplace stress.
  • Maintain motivation and engagement during demanding times.

Companies that commit to mindfulness programs, career coaching, and related initiatives that contribute to mental health see stronger teams that can handle challenges without burning out.

How to build a culture of well-being

Work and life are deeply connected. While you can’t control what happens in employees’ personal lives, you can create a workplace that supports them. Prioritizing well-being, offering flexibility, and encouraging a culture of understanding help employees navigate life’s challenges, leading to higher engagement and productivity at work.

A one-size-fits-all wellness program won’t cut it. Instead, HR managers should tailor well-being initiatives to address employees’ challenges by:

1. Identifying issues and barriers 

Stressors like overwork, lack of autonomy, and poor recognition can cause burnout, disengagement, and work-life imbalance. Organizational roadblocks—such as cultural misalignment or ineffective management—can further impact well-being. Start here:

  • Run pulse surveys to surface hidden stressors
  • Equip managers to lead with clarity and empathy
  • Review workloads and unrealistic expectations

2. Planning and applying targeted solutions

Evaluate existing well-being efforts and compare them against best practices. Consider the following initiatives:

  • Flexible work policies and balanced workloads: autonomy over work hours, remote options, and realistic expectations to ensure employees aren’t overburdened and take regular breaks.
  • Real wellness support: access to therapy, mindfulness programs, stress management techniques, career coaching, and benefits like parental leave, childcare subsidies, eldercare support, and menopause care. 
  • Psychological safety: a culture where employees feel comfortable voicing concerns about workload and stress.
  • Growth and development: opportunities to build skills, advance careers, and experience a sense of progress.
  • Recognition that matters: personalized appreciation through peer-to-peer shoutouts, public acknowledgment in meetings, milestone celebrations, and on-the-spot bonuses for exceptional work.
  • Leadership support: training and coaching for leaders, such as mentorship programs or emotional intelligence development, to help them guide and support their teams.

3. Measuring and refining well-being initiatives

Use surveys to assess employee sentiment on workload, leadership, team dynamics, and other points relevant to them and the company’s needs. Ask for open dialogue in one-on-one meetings to surface issues not captured in surveys. 

Embedding well-being into company culture

Leadership buy-in is critical as employee well-being goes beyond offering perks. Embedding well-being into company culture means integrating care and respect into everyday practices. This includes actively promoting mental and physical health, advocating for work-life balance, and providing resources that support both personal and professional growth. 

The numbers don’t lie

  • 83% of employees would consider leaving their job if well-being initiatives were lacking. (Forbes)
  • Burnout-related productivity losses and voluntary turnover cost companies $322 billion annually, nearly 20% of total payroll. (Forbes)
  • Employees who strongly believe their employer cares about their well-being are 3x more likely to be engaged at work and 5x more likely to recommend their company as a great place to work, as well as trust leadership, compared with other employees. (Gallup)

The takeaway? Well-being isn’t just good for employees. It’s a competitive advantage.

How Amy helps combat burnout

Burnout prevention over band-aid solutions is always the smarter choice. HR analytics, sentiment tracking, workload balancing—catching burnout early instead of reacting when it’s too late. 

Amy is an employee development platform for teams to stay engaged, grow their skills, and avoid burnout. It provides:

  • Burnout prevention tools. Helps identify stressors early and take action.
  • Personalized coaching. Employees get tailored guidance based on their challenges and career goals.
  • Science-backed approach. Data-driven recommendations aid employees and managers in making better decisions about career growth and work-life balance.
  • Insights powered by analytics. HR and L&D managers can shape the design of effective well-being and development programs.

With Amy, companies can create a well-being-focused culture that supports employees without adding more work to HR teams.

Final thoughts

Burnout isn’t inevitable. Organizations that take employee well-being seriously see better engagement, lower burnout rates, and business growth. Investing in well-being—through flexible work policies, real mental health support, and platforms like Amy—creates a workplace where people want to stay and do their best work. The question is: what’s your company doing about it?

Leadership: Cultivating a Growth Mindset for Organizational Growth

Effective leadership matters now more than ever. Leaders who adapt not only in strategy but in communication and approach to challenges win. At the core of strong leadership is the growth mindset. Believing that skills can be developed through effort keeps teams learning, iterating, and moving forward. It’s what separates stagnant teams from thriving ones, as being a good leader means creating an environment where people and businesses grow together, not just making better decisions. 

This article outlines:

  • Growth mindset vs. fixed mindset meaning and differences
  • Benefits of growth mindset for leadership development and organizational growth
  • Growth mindset and leadership development strategies, highlighting adaptive leadership skills and areas of development for leaders

Growth mindset vs. fixed mindset

Our mindset shapes how we perceive and develop our abilities. 

Psychologist Carol Dweck introduced the idea of fixed and growth mindsets. A fixed mindset sees intelligence and talent as set in stone, leading to fear of failure and avoiding challenges. A growth mindset believes skills improve with effort and learning, driving persistence and progress. Dweck’s research shows how these mindsets impact motivation, resilience, success in work, education, and leadership.

Main differences:

1. Born with it or built it?

  • Fixed mindset: Thinks talent is something you are born with. Avoids feedback, resists growth. 
  • Growth mindset: Sees skills as something you build. Puts in the work, learns from mistakes. Loves new challenges, expands their skill set. 

2. Stuck or scaling?

  • Fixed mindset: Sticks to what they are sure of. Relies on strengths instead of stepping into the unknown. Aims for perfection, not progress. Stays in their comfort zone to avoid looking bad.
  • Growth mindset: Always looking to improve. Pushes for better, not just familiar. Doesn’t mind looking like a beginner. Knows growth comes from trying.

3. Failure: threat or tool?

  • Fixed mindset: Avoids failure like the plague. Won’t try if there is a risk of messing up.
  • Growth mindset: Sees failure as part of the process. Tries, fails, learns, repeats.

Why a growth mindset matters for organizational success

  • Increased resilience. Organizations that prioritize continuous learning and adaptability are more equipped to navigate change, with employees seeing challenges as temporary and solvable. 
  • Better performance. By focusing on learning and development, organizations improve employee performance, motivating individuals to grow their skills and contribute to business success.
  • Higher engagement and retention. Meaningful growth opportunities cultivate greater employee engagement and retention by offering pathways for professional development.
  • Enhanced innovation. A growth mindset empowers employees to take risks and explore new ideas, fueling innovation within a culture that values experimentation and creativity. 
  • Sustainable progress. Where ongoing improvement becomes the norm, teams adjust to evolving circumstances, leading to sustained, lasting results.

HR and L&D professionals can guide leaders to approach change and innovation as growth chances, not threats. After all, a growth mindset begins with leaders whose behaviors and attitudes frame the organization’s overall approach to growth and change.

Growth mindset starts with leaders

The growth mindset is central to effective leadership. Leaders with a growth mindset build employee resilience and encourage learning from failures. They inspire their teams to constantly strive for improvement. In contrast, a fixed mindset limits progress by seeing abilities as static. 

If a leader embraces challenges, views setbacks as opportunities for growth, and seeks feedback, a team will too. Stay stuck in a fixed mindset, and growth stalls—both for a leader and an organization.

Identifying fixed mindset traits in leaders with a business leadership expert

The image of a career coach at Amy

“How to identify fixed mindset traits in leaders? Here are the main takes:

  • Fear of failure and avoiding risks
  • Resistance to feedback and constructive criticism
  • Viewing talent as static rather than developable
  • Feeling threatened by others’ success
  • Perceiving change and new experiments as a threat”

Jane Klymenko, a career expert at Amy with 10+ years of coaching experience and the main area of expertise in Work-Life Balance

How leaders develop a growth mindset

  • See failure as feedback and challenges as an opportunity. Every misstep is a lesson. Learn and move forward.
  • Develop self-reflection habits. Regular reflection on successes and areas for improvement helps build adaptability.
  • Ask for input. Great leaders listen a lot and value others’ perspectives.
  • Push your limits. Growth happens outside the comfort zone.
  • Keep learning. Leadership training, mentorship programs, microlearning, or other upskilling formats sharpen skills. 

How leaders cultivate a growth mindset in teams

  • Make learning the norm. Effort and improvement matter, not just results.
  • Make risk-taking safe. Reward learning, not just success.
  • Coach, don’t micromanage. Help people grow, not just execute.
  • Recognize progress. Small wins drive big changes. Recognizing progress leads to persistence and resilience.
  • Promote a “fail fast, learn faster” environment. Popularized in startup culture, “fail fast” means rapid experimentation with short feedback loops. Leaders encourage testing ideas in small, low-stakes ways so teams can pivot early and reduce costly mistakes down the line. When failure is expected (and respected), innovation speeds up.

Why take leadership development programs and leadership coaching?

Leadership development programs provide broad, structured techniques for leadership growth, while leadership coaching offers a personalized, focused experience for individual growth and problem-solving. Both of them develop effective leaders, but they differ in approach.

  • Leadership development programs are group-oriented initiatives aimed at building a broad skill set in leaders. They center on areas like strategic thinking, decision-making, and team management and are typically longer-term with standardized content for all participants.
  • Leadership coaching is a tailored, 1:1 approach that addresses an individual’s specific career goals and challenges. Leadership coaching helps leaders identify their strengths and areas for development. It directs attention to personal growth, skill-building, and overcoming obstacles, with a flexible duration and interactive, feedback-driven sessions.

Leadership development programs and leadership development coaching give leaders the tools and strategies to keep moving forward. They help leaders develop self-awareness, adaptability, and a willingness to learn from feedback and mistakes. Leadership development initiatives also boost confidence—provide clarity on leadership style and strengthen relationships through enhanced emotional intelligence. 

5 essential skills of an adaptive leader, according to a business leadership expert

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“Essential leadership skills:

  • Vision and strategic thinking: effective leaders set clear long-term goals and align their teams accordingly.
  • Emotional intelligence: self-awareness, empathy, and social skills improve team dynamics.
  • Resilience: the ability to navigate uncertainty and remain solution-oriented.
  • Accountability and integrity: leading by example fosters trust and credibility.
  • Adaptability and innovation: staying open to new ideas drives growth and competitiveness.

How leaders can cultivate these skills:

  • Coaching and mentoring: personalized coaching accelerates leadership development.
  • Feedback culture: regular constructive feedback supports continuous improvement.
  • Mindfulness and self-regulation: emotional control enhances decision-making and interpersonal relationships.
  • Networking and learning communities: exposure to diverse perspectives broadens leadership capacity.”

Jane Klymenko, a career expert at Amy with 10+ years of coaching experience and the main area of expertise in Work-Life Balance

Try Amy to unlock leadership potential with a growth mindset

A growth mindset is a strategic advantage. Organizations that adopt this mindset create engaged and forward-thinking teams. By using data-driven L&D programs like Amy human potential platform offers, leaders can build an environment where employees thrive, contributing to long-term business results. Amy provides self-assessments for employees and targeted coaching for leaders to embrace challenges, nurture innovation, and shape sustainable organizational growth.

Why choose Amy?

  • Growth-oriented, personalized coaching programs designed for leadership transformation
  • Analytics-driven insights for leaders to identify teams’ strengths, issues, and opportunities

Check how Amy can help shift your approach to employee development and company growth. Unlock leadership potential with the right mindset—specifically a growth mindset—because this is where strong leadership begins.

Measuring the ROI of Learning and Development Programs

Learning & Development (L&D) covers professional development strategies that help employees grow within their roles and prepare for future opportunities. Training programs, mentorship, coaching, and skill-building or reskilling initiatives all belong to L&D. 

To understand ROI impact and its measurement, we will first review L&D impact as a whole.

Why does L&D matter for organizations?

  • Bridges employees’ skills and business goals. L&D programs equip employees with the skills needed to stay in sync with the company’s priorities.
  • Enhances employee retention and engagement. Companies that invest in learning and development experience lower turnover rates and higher engagement.
  • Increases productivity and performance. By improving skills, employees perform at their best, contributing to better outcomes. Continuous learning nurtures a culture of creativity, innovation, and proactive problem-solving across teams.

Why does L&D matter for employees?

  • Greater expertise. As employees engage in continuous development, they excel and feel more capable in their positions. 
  • Career growth. Through training and upskilling, employees gain the opportunity to advance in their careers.
  • Job satisfaction. When employees have access to training and development programs, they feel valued, which elevates morale. As they take on new challenges, they are more likely to feel a sense of accomplishment in their work and, in turn, be satisfied with a job.
  • Preparing for the future. Staying updated with industry trends helps employees adapt and remain resilient to change.

Why measure the ROI of L&D programs?

Budgets are tight, resources are stretched, and leadership support isn’t always there—yet your employees deserve opportunities to grow. Sound familiar? To prove that the L&D investment is worthwhile, you need to demonstrate ROI. Without measuring ROI, training is just an expense, not a strategic asset. By tracking ROI, you show the value of training, align it with company goals, justify budgets, and ensure continuous improvement by identifying what works and what needs adjustment. 

Let’s look at the common methods to measure L&D effectiveness and continue with the steps on how you can do it.

Methods to measure L&D effectiveness

  1. Kirkpatrick’s four-level model assesses training effectiveness at four levels:
  • Reaction: employee feedback on the training 
  • Learning: knowledge gained through assessments (performance review data, peer reviews, and others)
  • Behavior: how learning is applied at work 
  • Results: business impact and performance gains
  1. Phillips ROI model expands on Kirkpatrick’s model by adding ROI, calculating costs and benefits to measure financial impact.
  2. Impact based on business changes and pre-training and post-training assessments to compare employee performance before and after training.
  3. Feedback through surveys to analyze the relevance and practicality of L&D programs.

How to measure Learning and Development ROI?

ROI starts with metrics. KPIs help organizations evaluate training cost-effectiveness, contribution to employee performance, and financial gains from enhanced skills. 

HR and L&D managers often rely on L&D metrics like participation rates or course completion. High participation and completion rates indicate the relevance of the L&D program. While useful, these numbers don’t fully capture the role of training in overall company success. To truly measure the effectiveness of L&D programs, companies must move beyond basic tracking and also consider metrics like employee turnover rates or employee engagement. They offer a more comprehensive view of training outcomes.

By using self-assessments, coaching, and performance data, organizations can align their L&D training investments with business results. Here’s how.

1. Define KPIs linked to business goals

To set L&D metrics that target your company expectations, ask yourself questions:

  • What business KPIs align with L&D goals?
  • What business challenges are this program addressing?
  • How will success be defined—reduced turnover or enhanced leadership skills?

Here are common L&D metrics to choose from. Track a specific period of time before and after the L&D program. 

  • Employee performance improvement: productivity levels or quality of work
  • Employee productivity rate: total output / total input
  • Employee retention rate and engagement scores
  • Business impact: revenue growth ((current period revenue – previous period revenue) / previous revenue)), the net profit margin, which is the percentage of revenue that becomes profit after all expenses, ((operating income – expenses) / revenue) x 100), or the increase in average sales deal.
  • Time-to-competency: how quickly employees acquire and apply new skills. 

2. Match KPIs with employee career goals

For employees to stay engaged in a training program, they need to see how it connects to their personal and professional growth. When learning matches their career aspirations, they are more likely to stay motivated and apply new skills confidently.

The article 6 Reasons Employees Disengage from Learning and Development Programs—And What You Can Do About It explores why employees lose interest in training and how organizations can create more meaningful learning experiences. A core takeaway is the importance of tying L&D initiatives to business objectives and individual career development.

Self-assessments are key to the engagement process. They identify employee skill gaps and goals. This information allows organizations to tailor development plans, making learning more relevant and driving ROI.

3. Use pre-learning and post-learning assessments for employees

Assessments before and after training offer a clear perspective on:

  • Employees’ baseline skills and competencies to build
  • The knowledge and behaviors they gain from the program
  • How well they apply new skills in their roles

With a structured approach, HR and L&D managers can compare data over time to determine growth areas and gaps that require further training.

4. Integrate coaching to turn knowledge into action

Learning and development programs often fail when employees get stuck in the way of applying what they have learned. Career coaching builds confidence and helps employees put new skills into practice. Unlike traditional training, coaching is personalized, making it easier to integrate learning into real-world work and daily tasks. It encourages continuous improvement, provides a safe space for employees to discuss challenges, receive constructive feedback and support, and set actionable goals.

A strong L&D strategy includes:

  • 1:1 coaching to address individual learning needs and skill-building.
  • Analytics-driven feedback, such as performance metrics, engagement scores, or survey results, to refine coaching approaches.

Organizations using coaching as part of their L&D strategy see higher engagement and improved retention.

5. Analyze the business impact of L&D along with behavioral and performance changes

Calculating the ROI of a learning and development program is challenging. Unlike other investments with more straightforward and immediate returns, the outcomes of employee development efforts can be less direct and harder to measure.

ROI in dollars

SHRM provides a formula for calculating the ROI of training initiatives in dollars:

ROI (%) = [(Benefits – Costs) / Costs] x 100

In this formula:

  • Benefits represent the monetary gains from the training program.
  • Costs are the total expenses incurred to implement the training.

This method offers a clear approach to assessing the financial impact of training programs.

ROI in behavioral changes

Beyond skill acquisition, L&D programs should lead to behavioral change. Companies can track performance improvements based on the KPIs they set, like employee engagement scores based on manager feedback and performance reviews. Here also belong:

  • Reduced employee turnover and hiring costs
  • Increased employee satisfaction and retention rates
  • Enhanced problem-solving capabilities and reduced errors and inefficiencies rates

By using data-driven analytics, HR and L&D leaders can identify trends and predict the long-term value of training initiatives.

Maximize L&D ROI

To achieve high ROI from L&D programs, organizations can use these best practices:

  • Align training programs with business goals for measurable impact and relevance.
  • Offer personalized learning paths to address individual development needs.
  • Encourage continuous learning for long-term skill development and knowledge retention.
  • Use data analytics to track the progress and outcomes of the L&D program, and adjust training strategies based on real-time insights and employee feedback.

Prove ROI: shifting to a data-driven L&D strategy with Amy

Measuring the ROI of L&D programs requires more than just tracking participation rates. A structured, data-driven approach with KPIs incorporating self-assessments and coaching ensures training leads to real business impact.

With tools like Amy human potential platform, organizations can align employee growth with company objectives, turning L&D investments into measurable results. 

Want to demonstrate the ROI of your programs? Focus on metrics that matter—like improved retention and stronger team performance. Amy personalized coaching solutions help maximize and prove ROI, even with limited time, funding, and executive buy-in. The key is tracking the right data and refining strategies for better outcomes. Whether it’s leadership training or upskilling your team, we make L&D work for you.

What Is Employee Engagement and How to Evaluate It

Employee engagement is the backbone of a company’s success. It reflects how involved and enthusiastic employees are about their jobs and workplace—when they are dedicated, they work better and produce more. Low engagement, however, costs the global economy $8.9 trillion, or 9% of global GDP by Gallup estimates.

High engagement sparks productivity, cuts turnover, and lifts business performance. But many companies struggle to keep it up, especially under pressure. That’s why we will look at the drivers of employee engagement with employee engagement statistics and strategies to strengthen it. To start, let’s define employee engagement.

What is employee engagement?

Employee engagement equals employee motivation plus the commitment to perform their work best. It’s not the same as employee happiness or employee job satisfaction. In this case, employee engagement means productivity specifically and a deeper connection to work, team, and organization overall. 

Employee engagement is an employee’s involvement in their role and the goals a company aims to achieve. 

Benefits of employee engagement

Engaged employees are more likely to show up, stay, and contribute, which translates to:

  • Higher attendance rates, as engaged employees take fewer days off.
  • Increased performance across teams.
  • Stronger employee retention, especially in organizations with high turnover.
  • Greater stability in low-turnover organizations, where engagement has an even stronger impact.
  • More revenue for a company as, per the Gallup research, engaged teams are 23% more profitable than teams with low engagement.

What drives employee engagement?

Employee engagement is fueled by motivation and a sense of connection. Motivation, in particular, aligns with Dan Pink’s theory of autonomy, mastery, and purpose: 

  • Control over tasks and decision-making lead to better employee performance.
  • Continuous learning and development opportunities keep employees engaged in the long term. Employees thrive when they do activities that offer growth in addition to matching their strengths. Research from Cambridge shows that confidence in achieving career objectives is one of the strongest drivers of employee engagement.
  • Meaningful work and understanding how it contributes to organizational goals build up employee commitment. They can link personal meaning with broader impact.

In turn, a sense of belonging starts with trust in leadership and how they cultivate a positive workplace culture. Employees are more engaged when they see their leaders genuinely care about them. But only 28% strongly agree that leadership prioritizes their health and well-being, highlighting a critical gap that organizations need to address.

How to measure employee engagement? 

According to the Gallup employee engagement statistics, 23% of employees globally are engaged, while 15% remain actively disengaged. Measuring employee engagement reveals how connected and motivated your workforce is. It’s not as simple as tracking turnover or performance, but the right approach gives a clear picture of engagement levels. 

  • Employee engagement surveys. The most direct way to measure engagement. Here, you can mix open-ended and scaled questions to get details. You can cover multiple aspects of the employee experience, including job satisfaction, leadership, culture, growth opportunities, and well-being, for example, “Do you feel a sense of purpose in your work?” or “Do you receive regular and constructive feedback from your manager?”.
  • Net promoter score (eNPS). “How likely are you to recommend this company as a great place to work?” The score categorizes employees as promoters (9-10), passives (7-8), or detractors (0-6) and gives a numerical score to track overall mood.
  • Absenteeism and turnover. High absenteeism and turnover are red flags. These metrics identify disengagement and problem areas that need attention.
  • Focus groups and listening interviews. In addition to surveys, direct feedback from focus groups or interviews shows patterns in employees’ experiences. Focus groups surface broader themes while listening interviews reveal the personal stories behind them. Both are essential: groups highlight common challenges, and interviews provide depth. These discussions help uncover underlying issues because of interaction among participants that surveys may miss. 
  • Feedback culture. Encourage managers to regularly seek feedback from their teams. With two-way communication, employees feel heard and valued. The ongoing feedback loop brings to light difficulties, supports continuous improvement, and strengthens engagement by involving employees in decision-making and problem-solving. 

Measuring employee engagement is like taking a pulse check on your workforce. Tools like employee surveys, eNPS, and turnover rates help you track engagement levels, while focus groups and interviews provide deeper insights. These methods give a clear picture of how employees feel, act, and connect with their work.

Improve employee engagement with Amy

Businesses with highly engaged teams see significant improvements in attendance, productivity, and retention. Cultivating a high level of employee engagement starts with meaningful development. Amy helps you get there. Our human potential platform connects employee development with business goals, making growth a natural part of work. With science-backed coaching, Amy equips leaders and teams with the skills to stay motivated, aligned, and productive. It plugs into your existing systems, offering personalized support that keeps employees challenged and committed. 

When people feel valued and see their impact, engagement skyrockets. Improve employee engagement with Amy—where growth meets performance. 

7 Steps to Build Resilience in the Workplace

Resilience—the ability to recover from challenges and adapt positively—is essential for maintaining employee well-being and a productive work environment. Developing resilience not only benefits individual employees but also enhances organizational performance by reducing absenteeism and increasing engagement.

So, how can organizations cultivate resilience in their teams? Here are seven key steps to build resilience in the workplace, but before that, let’s break down what resilience truly means and what resilient employees are all about. 

What is resilience, really?

You can explain resilience in many ways. At its core, it’s about bouncing back. In positive psychology, it means recovering and adapting quickly when life or work throws a curveball. 

Resilience involves learning and coming out stronger, not only pushing through challenges. It’s shifting your mindset, approaching problems with confidence, and keeping the bigger picture in focus. It’s inner strength in action.

What makes an employee resilient? 

Resilient employees deal with setbacks and stress and navigate workplace changes smoothly—all while staying motivated and delivering results. 

This trait is shaped by everything from personality and health to financial stability and a supportive work environment built on trust, empathy, and inclusivity. How work is structured—priorities, expectations, and even the nature of the tasks—impacts resilience, too. And since everyone copes with stress in their own way, resilience will take different forms for each employee. That said, here’s what you will typically see when speaking about resilient employees:

  • They stay optimistic even when things get tough.
  • They handle challenges head-on instead of avoiding them.
  • They regulate their emotions so stress doesn’t derail them.
  • They learn from setbacks instead of repeating the same mistakes.
  • They stay adaptable, adjusting to change without breaking down.

Resilience starts with leadership, right?

Resilient leaders make teams resilient. When leaders are stressed, they pull back—they communicate less, set fewer goals, and only step in when problems arise. Instead of leading proactively, they default to a passive approach, avoiding decisions. This impacts team performance, employee engagement, and overall workplace culture. On the flip side, resilient leaders stay engaged. They instill confidence and drive how their teams think, act, and perform. 

That’s why leaders need to build their resilience first, so they can spot issues within teams and set the tone for others to strengthen their own. Resilient leaders advocate for well-being initiatives and provide support for their teams to thrive.

Why does resilience make all the difference?

Work-related stress and burnout are at an all-time high. Organizations that prioritize resilience experience improved job satisfaction, lower absenteeism, reduced turnover, and stronger team dynamics. When leaders and employees have resilience, they perform at their best, even under pressure. They are more agile, better equipped to handle change, and less likely to burn out. 

A report from Aon shows that employees with poor resilience have 55% lower engagement at work. They are also 42% less likely to want to stay with their organization.

Investing in resilience-building initiatives benefits employees and safeguards business continuity and long-term growth.

Steps to build employee resilience

Many organizations react to employee resilience through things like leave policies or mental health benefits only after challenges arise. While these are important, preventive strategies built into the culture are far more effective at addressing the root issues. The goal should be to integrate well-being directly into the work.

1. Create a supportive work environment

A workplace culture that prioritizes support and open communication sets the foundation for building resilience. Encouraging employees to share their concerns without fear of judgment promotes psychological safety. This creates an environment where employees can take risks and learn from their experiences. 

Resilience also strengthens when employees view failures as lessons rather than setbacks and when mistakes fuel growth instead of blame. Developing problem-solving skills through scenario-based training, role-playing exercises, and collaborative decision-making processes makes employees think critically and adapt quickly to new situations.

2. Provide resources for stress management, well-being, and mental health

Stress plays a huge role in employee burnout and disengagement. Beyond solving the root cause of the problem, companies can ease the pressure by offering:

  • Wellness programs that encourage healthy habits
  • Time management techniques
  • Relaxation techniques
  • Access to mental health resources
  • Mindfulness sessions

Providing these tools helps manage stress and prevent burnout. Equipping employees with coping mechanisms sharpens their ability to stay calm when the heat is on. What relates to mental health strategies, offerings like on-demand counseling services can be of use. 

3. Strengthen leadership with leadership development programs and leadership coaching 

Resilient leaders inspire employees to follow suit, as transparent communication and a positive outlook impact team morale. That’s why taking leadership training or coaching on emotional intelligence, adaptability, and communication gives managers the knowledge they need to support their teams. To further enhance leadership qualities, especially for resilience purposes, developing a growth mindset is a must.

4. Cultivate a growth mindset

What is a growth mindset, in brief? A growth mindset is a way of thinking that turns challenges into opportunities. When employees adopt a growth mindset, they focus on progress over perfection. They understand that success isn’t a fixed destination but constant learning and adaptation. Motivating employees to embrace ongoing development and recognize effort, not just results, keeps them flexible.

5. Promote continuous learning and development

Employees see increasing value in learning for adaptability in times of change, per the 2025 LinkedIn Workplace Learning Report—68% of employees agree that learning makes it easier to respond to change.

Upskilling and career development programs empower employees with the knowledge and confidence to handle workplace challenges. Learning resources and career growth opportunities allow them to adjust to workplace demands.

6. Encourage work-life balance

We all need time and space to recharge. Maintaining a healthy work-life balance is vital for employees’ overall well-being and productivity:

  • Improves mental health and reduces stress-related illnesses.
  • Strengthens social connections and boosts emotional fulfillment.
  • Enhances focus and allows time for professional development and leisure activities, leading to better work performance.

Ways for organizations to support work-life balance:

  • Flexible work arrangements, minimized back-to-back calls, deep work time, async-first communication
  • Encouraging time off and mental health days
  • Setting boundaries around after-hours work

According to the SHRM Annual Benefits Survey, most employers continue to prioritize flexible work policies and benefits, with 70% calling this “very important” or “extremely important.” Hybrid work continues to be popular and is offered by 63% of employers.

7. Recognize and reward efforts

Recognition reinforces employees’ belief in their abilities. This confidence makes them more resilient, as they feel validated and capable of addressing issues. They understand that their hard work is noticed, even when things are tough. Effective recognition strategies include public appreciation and performance-based rewards. 

How can career coaching build resilience?

Career coaches help employees build resilience by developing skills to tackle challenges proactively. Here’s how:

  • By focusing on employees’ strengths, career coaches grow confidence and self-efficacy—buffers against stress. Employees learn how to use their talents to smoothly navigate obstacles.
  • Career coaches teach employees how to shift their perspective, helping them see new possibilities. 
  • A strong support system is the anchor that keeps resilience grounded. Career coaches provide a trusted relationship that nurtures emotional fortitude while also offering guidance through difficult situations. 

If an employee tackles one big challenge, the next one feels a little easier. Just like in fitness, the goal isn’t to avoid the heavy lifting—it’s to get better at carrying the load. Want to build a resilient workforce? Start by giving employees the right tools and support. (Hint: That’s where Amy comes in.)

How Amy enhances employee resilience and well-being

Amy is an employee development platform designed to strengthen resilience while caring for employee well-being. It integrates seamlessly with existing performance and development systems for employees and organizations to succeed in career growth.

Key features of Amy:

  • Science-driven assessments. Self-assessments measure employees’ well-being and provide actionable insights to help HR teams with effective mental health strategies. Platform’s methodology focuses on mental health, stress management, and emotional resilience to enhance overall well-being. In addition, HR and L&D managers can identify employees’ skill gaps, work challenges, and areas for improvement.
  • Personalized development programs. Amy provides learning recommendations based on employees’ self-assessments and career goals, ensuring that professional development aligns with both company needs and personal growth.
  • Tailored career coaching. Amy platform delivers personalized coaching and real-time guidance customized to address employees’ stressors.
  • Leadership development coaching. Amy offers context-aware coaching for managers, helping them develop stronger leadership skills and better lead their teams.

A resilient workforce is an investment that pays off

Organizations that invest in building workplace resilience not only enhance employee well-being but also drive higher engagement, lower turnover, and improved performance. By putting these seven strategies into practice and using Amy human potential platform, companies can create an environment where employees feel backed and prepared to handle challenges.

Take a proactive approach to resilience-building with Amy to ensure employees have the skills, mindset, and support necessary in today’s fast-changing workplace.

Measuring Employee Performance: Data-Driven Analytics and Best Practices

Employee performance shows how well employees are doing their jobs and contributing to company goals. It refers to the results people deliver, like quality of work, meeting deadlines, customer satisfaction, and others.

Regular employee performance assessments help companies spot gaps to prevent risks from escalating and offer development opportunities. But to accurately assess employee performance and take further steps, data-backed metrics are essential.

The importance of measuring employee performance

Employee performance data gives a solid reference for objective feedback and not only. It can be the basis for engagement and productivity improvements. Employee performance data also helps define:

  • Individual expectations and their fit with the company’s objectives 
  • Growth needs and support required
  • High performers to reward their efforts 
  • Grounds for promotions and pay increases 

Data-driven analytics, or data over opinions 

A data-driven approach to employee performance measurement opens the door to:

  • Clear, objective rating criteria
  • Open, honest conversations with actionable feedback for professional development or better engagement
  • Patterns that help predict potential resignations based on engagement trends
  • Understanding which learning and training programs are successful 

Data-driven performance measurement gives tangible benefits. You tackle bias and combine quantitative data with qualitative manager insights. You match metrics with business goals by linking individual and team performance to organizational objectives. Finally, you promote transparency through visible analytics. 

Still, while data is extremely valuable, it cannot be the sole lens through which performance is viewed. Human relationships and personal contexts matter. A dip in performance may stem from personal challenges rather than a lack of ability or engagement. HR professionals and team leads must develop the ability to balance data-informed decisions with empathy and intuition—recognizing when to trust the numbers, and when to dig deeper.

Employee performance metrics examples

Effective performance measurement requires relevant metrics, clear KPIs, and the right tools to track progress, highlight development areas, and make data-driven decisions. Among the useful metrics for evaluating employee performance are:

  • Productivity: project completion rates vs. deadlines
  • Quality of work: error rates and revision frequency
  • Goal achievement: OKRs and individual vs. team goal completion
  • Employee engagement and satisfaction: eNPS, survey-based engagement scores, absenteeism, and turnover rates
  • Skills development and learning: training completion rates and post-training performance improvement
  • Work behaviors: collaboration effectiveness, like team feedback scores or peer reviews, and responsiveness to feedback, like implementation rate of feedback or performance improvements

KPIs to measure employee performance

While metrics are general measurements of performance that track activities but don’t always indicate success, KPIs are specific, strategic employee performance indicators that measure progress toward a business goal. 

KPIs must be focused, actionable, and tailored to employees’ roles and the company structure. The best ones are:

  • Aligned with business goals
  • SMART (Specific, Measurable, Achievable, Relevant, Time-bound)
  • Balanced, combining numerical performance with qualitative assessments
  • Flexible—regularly reviewed and adjusted to remain relevant.

For example, your employee could aim to reduce the error rate to under 10% within the next 3 months by focusing on attention to detail, or increase the number of tasks completed per week from 10 to 12 within the next quarter.

Tools for measuring and tracking KPIs 

Once metrics are set and turned into KPIs, here come often relied-upon tools to track and measure these values:

  • 360-degree feedback
  • Engagement surveys
  • Performance management software
  • Data analytics platforms

Best practices for measuring employee performance

  1. Set clear goals and relevant KPIs. Ensure KPIs align with both employee expectations and business strategy.
  2. Follow balanced metrics. Combine quantitative metrics, like project completion, and qualitative metrics, like self-assessments, to get a complete view of performance.
  3. Use performance and development management tools and integrate them into your existing systems. With analytics software, tracking becomes seamless. For example, you can add the Amy human potential platform as an employee development tool to your HR toolset, as it smoothly integrates with systems without disrupting workflows. 
  4. Give real-time feedback. Annual reviews become outdated compared to a proactive feedback culture. Continuous feedback stimulates ongoing improvement. For this reason, provide your employees with regular check-ins and performance discussions. McKinsey’s survey shows that 20% of people with no development conversations felt motivated by performance management, while 77% of people receiving ongoing feedback did. In addition, feedback-oriented leaders improve team performance by 27%. Constructive feedback helps teams grow and align with goals.

Try Amy data-driven analytics to boost employee performance

To calculate and track employee performance metrics, performance management software with data analytics can assist. Still, KPIs for employee performance are closely tied to employee engagement, productivity, and career growth. 

While performance management software tracks the results people deliver, employee development software focuses on the reasons and the process behind them. This type of tool addresses career challenges and growth and stands as a helpful addition to analyzing employee behavior and related metrics. It answers the questions “why” and “how.”

Amy human potential platform uses academic and scientific approaches for impactful employee development based on data and proven methodologies. The platform’s core is your people’s career development and well-being. They can overcome obstacles like low productivity or unlock their potential. As an HR specialist or manager, you track their progress in microlearning and development, measure results, and show ROI with data-driven tools. 

Amy human potential platform delivers:

  • Company, team, and individual goals setting and progress tracking
  • Personalized development aligned with your organization’s needs in the form of self-assessments, follow-up resources, and coaching sessions to ensure ongoing employee growth
  • Real-time insights on employee development areas

With dashboards, data analysis, and ongoing feedback, you assess and impact employee development and, in turn, employee performance. 

Measure and improve employee performance right

Performance measurement should bring clarity, not complexity. With the right KPIs, tools, and reviews, HR professionals can optimize workforce performance. Setting clear expectations, using balanced, data-backed metrics, providing continuous feedback, and leveraging technology all contribute to individual and organizational success. To take these efforts further and enhance performance outcomes while prioritizing employee growth and well-being, integrate Amy into your existing systems. Then, be sure progress is tracked with purpose.

Building Stronger Teams: Key Strategies to Improve Employee Retention

Keeping employees engaged isn’t just a box to check—it’s a constant priority for HR professionals and managers. The Socio-Economic Approach to Management (SEAM) theory suggests that when employees are healthy and motivated, they contribute more to the company’s overall success. In other words, employee satisfaction and productivity directly impact a company’s profitability. 

Fair compensation, career development opportunities, and understanding what employees truly want from their jobs all play a role in keeping them around. Moreover, employee retention is deeply connected to the strength of the teams and the organization as a whole:

  • High retention creates stronger teams. When employees stay longer, they build deeper connections and better team dynamics. Long-term employees understand the company, trust each other, and work more effectively together. A stable team can solve problems faster, communicate more clearly, and mentor new hires, leading to better performance overall. 
  • Stronger teams create high retention. When responsibilities are balanced and teammates support each other, stress drops, making employees less likely to leave. Cross-team collaboration, mentoring, and peer recognition build bonds, boosting commitment to the company.

Now, let’s move on to the broader impact and four strategies on how to enhance the retention of employees.

Why does employee retention matter?

High retention means fewer disruptions and faster decision-making. Teams don’t rebuild every few months. They grow as their expertise. A culture like this brings engagement and stability to the table. 

High turnover does the opposite. It slows teams down, drains knowledge, and drives up costs. Instead of focusing on results, managers are stuck filling gaps. Still, not all employee turnover is bad, and not all retention is good. Effective retention strategies for your retention plan should be built on understanding why employees leave or what attracts employees to new opportunities. We will review four proven and most common retention approaches. 

4 strategies for employee retention

1. Invest in employee learning and career development

A 2025 LinkedIn Workplace Learning Report highlights two major workforce challenges:

  • Nearly half of learning and talent development professionals see a skills crisis—49% say their executives worry employees lack the right skills for the business strategy.
  • 88% of organizations are concerned about employee retention.

The report reveals that providing learning opportunities is the No. 1 retention strategy among surveyed professionals. Without development opportunities, many employees are willing to switch careers.

Organizations that invest in training and career growth see significant benefits:

  • Faster skill development: LinkedIn data shows that combining learning with leadership training, coaching, and internal mobility accelerates critical skill growth.
  • Better business outcomes: Companies prioritizing career development outperform others on key business metrics.
  • Higher retention confidence: Businesses that develop their employees feel more assured in their ability to retain top talent.

Skills-based approach in employee learning and career development

A skills-based approach prioritizes employees’ capabilities over job titles and focuses on:

  • Talent development: Training employees in skills needed for future growth.
  • Collaboration: Aligning HR, leadership, and other departments to match learning programs with organizational goals.
  • Internal mobility: Enabling employees to move across roles based on skills, not just experience.
  • Personalized learning: Tailoring career development plans to individual strengths and growth areas.
  • Agility: Equipping teams with diverse, transferable skills to adapt to market changes.

Skills-based talent strategies help identify, develop, and use specific employees’ skills to drive business success. Amy platform is designed to unlock human potential through a skill-based strategy, drawing from SEAM theory. SEAM emphasizes that investing in people’s capabilities—not just cutting costs—contributes to profitability. With Amy, you can create a workforce that’s skilled, adaptable, and invested in your company’s future—ensuring both business growth and retention of employees.

Keeping top talent is crucial to staying competitive. Learning and development as a retention strategy helps employees stay, cuts rehiring costs, and preserves institutional knowledge.

2. Support employee well-being through flexible schedules, sabbaticals, and time to recharge

The SEAM theory mentioned in the previous section links employee well-being with financial success as well. Ignoring well-being leads to burnout, lower engagement, and higher turnover, costing companies talent and revenue. 

Organizations that strengthen retention through well-being initiatives see stronger teams and lower absenteeism. Examples of well-being practices:

  • Flexible schedules let employees manage workloads in ways that fit their lives, reducing stress and improving work-life balance
  • Sabbaticals reward long-term commitment, giving employees time to reset and return with fresh energy. According to the Guardian research, workers are increasingly choosing employers that offer sabbaticals to combat burnout and improve their work-life balance. About 15-25% of employees take advantage of sabbatical leave when offered.
  • Encouraging time off—whether through mandatory mental health days or no-questions-asked PTO—prevents burnout before it starts.

When employees are overworked and exhausted, performance suffers, and turnover spikes. A workplace that supports well-being represents a better place to work and a smarter business strategy.

3. Promote recognition culture in addition to benefits

Competitive compensation, wellness programs, and career development opportunities give employees a reason to stay. But benefits alone aren’t enough—recognition is essential in reinforcing commitment and job satisfaction. Celebrating achievements, offering performance-based incentives, and cultivating a culture of appreciation elevate morale. Regular recognition fuels employees’ connection to the organization. 

When employees feel valued and supported, absenteeism drops, and productivity flourishes. Thus, companies that promote competitive benefits and meaningful recognition build high-performing teams and create a workplace where people excel, which in turn improves retention.

4. Offer mentoring and career coaching programs

Mentoring provides employees with guidance from experienced leaders, helping them navigate their career paths, develop new skills, and build stronger relationships within the company. Coaching programs take this further by offering tailored support to address specific challenges and career goals, ensuring employees feel committed to their growth.

Benefits of mentoring and coaching programs for retention:

  • Employee engagement: Personalized support deepens employees’ connections with both their teams and their work, leading to greater engagement.
  • Professional development: Employees gain insights, increasing their sense of purpose and potential within the company.
  • Stronger leadership pipeline: Mentoring and coaching help identify and develop future leaders within the organization, ensuring leadership continuity.

Retain top talent and strengthen your teams with Amy’s tailored retention strategies

Employees have unique motivations and concerns, making a one-size-fits-all retention package ineffective. Amy human potential platform tailors a retention plan with retention strategies to individual needs. For example, with Amy, a company facing reorganization can address specific concerns of high-performing, at-risk employees. 

Amy team works on individual, manager, and company levels:

  • Defines goals and KPIs with screening assessments
  • Customizes methodology, self-assessment tools, content, and expert profiles based on company goals and team’s peculiarities
  • Introduces managers and employees to the platform with clear instructions
  • Tracks progress with regular reports and 1:1 check-ins
  • Measures achievements with data-driven insights

Amy’s tailored retention strategies focus on keeping employees engaged, satisfied, and motivated. Self-assessments help employees identify strengths and growth areas, while 1:1 coaching offers personalized support to overcome challenges and achieve their professional potential. This approach results in a more self-aware workforce with higher retention rates. 

Finding great talent is tough—keeping it is even tougher. Inefficient retention approaches waste resources and increase turnover. Check Amy to align development strategies with organizational needs, improving workforce stability. Make employees feel heard and connected. When they are valued in the company, they stay. And when they stay, your company becomes the kind of place where top talent wants to be.

6 Reasons Employees Disengage from Learning and Development Programs—And What You Can Do About It

To build a skilled, motivated, and adaptable workforce, companies must invest in Learning and Development (L&D) programs. But for professional development to keep employees engaged, it needs to be meaningful and relevant. 

When employees are engaged in learning, they progress faster, perform better, and drive stronger business results. This article explains what makes learning experiences stick, how to design L&D programs that resonate, and which strategies turn passive participation into active growth. 

Reasons for employee disengagement from L&D programs

Engagement in L&D breaks down when there is a gap between what employees need and what companies provide. The disconnect comes from missing the mark on employees’ goals, skills, and learning preferences. The solution isn’t guesswork—it’s communication and understanding. And understanding why employees disengage from L&D initiatives can help HR and L&D managers design better, more effective programs. To close this gap, organizations should align learning and development with employees’ real needs, making experience relevant, practical, and engaging. This means tailoring training to individual career pathways, integrating hands-on learning, and using data to refine L&D programs—ensuring employees see value in their development.

1. Training feels disconnected and forced 

Employees won’t engage if they don’t get how the training applies to their day-to-day work and real-world tasks. For example, if an L&D program doesn’t keep up with industry trends, like AI or ML, it risks being outdated. Mandatory, uninspiring training can feel like a chore rather than an opportunity. 

Plus, employees may not always consider training essential. Be clear about the broader L&D strategy. Sharing the big picture helps employees understand why each course matters and how it fits their growth. 

2. One-size-fits-all training 

Traditional L&D programs often offer generic training. Generic training programs fail to resonate with employees because of the lack of personalization, leading to low participation and impact. Employees lose interest when learning doesn’t match their specific roles or skill gaps. When L&D programs provide personal value—guiding employees to grow, advance, and succeed—engagement follows. 

3. Lack of career alignment 

If employees don’t see how L&D efforts contribute to their career progression, motivation drops. Learning and development initiatives become vague and lose purpose, leaving them questioning, “What’s the point?”. 

If training lacks clear career pathways to promotions or new opportunities, participation decreases. Without a specific “What’s in it for me,” such as gaining leadership skills for a managerial role or mastering technical expertise for engineering career advancement, employees tend to view learning as another task rather than a valuable investment in their future.

4. Time-consuming training with too much information

Employees disengage when training sessions are incompatible with their schedules. Long training sessions can be a burden, especially for busy employees balancing multiple responsibilities. Dense training sessions overwhelm employees and make retention difficult. 

5. Lack of managerial support and engagement

Ineffective corporate initiatives often have one thing in common: leadership’s failure to actively promote the plan. If managers and executives don’t support or advocate for training programs, employees won’t prioritize them.

6. Lack of measurable outcomes

L&D programs usually struggle because the goals of these programs are broad and their success is measured by numbers that look good but reveal little about actual impact. Without well-defined, measurable outcomes, programs miss direction, and employees disengage, unsure of what they are supposed to gain. They may feel their learning efforts don’t yield benefits. 

Ways to engage employees in L&D programs 

To succeed, an L&D strategy should be in sync with business objectives, be developed in collaboration with key stakeholders, and address employees’ interests and growth needs. 

Engagement is what truly moves these programs. When employees are actively engaged, they not only participate but also retain and apply their learning. Without strong engagement, L&D efforts risk becoming a formality instead of a rewarding investment. Here, we will talk about the proven ways to engage employees in L&D programs for personal and organizational growth. 

1. Contextual and practical learning

Incorporate role-specific challenges and on-the-job scenarios into training. Give employees chances to put their learning into practice, deepening its value.

2. Personalization and individualized learning paths

Assess and consider individual skills, career aspirations, learning styles, performance history, feedback preferences, and other personal motivations. Adjust the learning experience accordingly. 

Solution with Amy human potential platform. Amy helps HR and L&D managers create personalized programs by identifying employees’ unique skill gaps and growth opportunities. Use data-driven insights and coaching to customize training sessions. With Amy, you can develop adaptive learning paths that meet employees’ expectations and development potential.

3. Career-driven development plans

Link L&D efforts directly to employees career growth: 

  • Create personalized employee development plans (IDPs) that connect learning with short-term and long-term career goals.
  • Include pathways for progression by mapping learning to the skills employees aim to develop.
  • Set milestones to ensure learning supports employees at every career stage.

4. Flexible L&D formats like microlearning and coaching

Offer bite-sized, on-demand training instead of long lectures and static materials. Benefit from coaching as a safe space to address career barriers, boost confidence, and shift mindsets. For example, a coach identifies an employee’s leadership potential and recommends targeted coaching sessions rather than broad management courses.

In addition, embed L&D modules into employees’ daily tasks. Encourage on-the-job learning through mentorship or project-based development. Book dedicated time for learning so they don’t have to sacrifice productivity. 

5. Measurable outcomes

Set KPIs considering your organization’s business goals. Track and showcase progress, like training completion rate and retention of knowledge, through self-assessments and performance metrics. Use analytics to measure skill improvement and engagement.

For measurable L&D results, set specific targets instead of broad statements. For example, instead of “boosting productivity,” focus on “mastering time management techniques to reduce meeting overload and improve task prioritization.” Instead of “enhancing communication skills,” aim for “learning how to give clear, constructive feedback in one-on-one meetings.” 

Solution with Amy human potential platform. Amy presents analytics into employee development. HR and L&D managers can demonstrate training impact, keeping employees motivated and engaged. 

6. Leadership involvement and learning culture

  • Encourage managers to actively support learning by setting expectations, offering incentives, and incorporating training into team goals and performance reviews. Make a practice to provide feedback through coaching, follow-ups, and peer discussions.
  • Encourage leadership to participate in and promote L&D programs. 

Solution with Amy human potential platform. Integrating Amy into performance discussions and company goals strengthens the importance of continuous learning. In addition, Amy transforms leaders with coaching for unique needs and science-backed methods for behavioral change, like growth mindset development or creating a culture of feedback and recognition. Build leaders who lead.

Give employees more control over their learning journey with Amy

Simply consuming information isn’t enough to drive real learning and growth.

The 70/20/10 learning model highlights why:

  • 10% of learning comes from formal education—books, courses, and training programs.
  • 20% comes from social learning—mentors, tutors, and the work environment.
  • 70% is experiential—learning by doing, applying knowledge in real-world situations.

The 70% becomes effective when fueled by internal motivation. Without engagement and a personal drive to learn, even hands-on involvement won’t lead to transformation. By making training relevant, HR and L&D managers can create learning experiences that employees value and engage with, falling into 70%. 

Using personalized, flexible, and impact-driven solutions like Amy helps ensure these experiences resonate with employees:

  1. Through self-assessments, Amy empowers employees to identify their skill gaps, giving them the autonomy to select the most relevant development opportunities.
  2. Employees take ownership of their learning journey.
  3. Training contributes to their personal development and the organization’s goals. 

Reshape your training initiatives for better results with Amy.

Struggling with High Turnover? Here’s Why and How to Fix It

Employee turnover rates are on the rise globally. If a company ignores workforce retention, the result could be expensive replacements down the line. 

McKinsey suggests that the cost of replacing employees ranges from one-half to two times their annual salary. Gallup’s research estimates that replacing leaders and managers can cost up to 200% of their salary, while replacing technical professionals costs around 80%, and replacing frontline employees costs about 40% of their salary. Gallup also states that 42% of employee turnover is preventable but often ignored. 

How can you spot turnover issues and, most importantly, address them? Here’s an overview of the reasons, impacts, and solutions to consider.

Why are many talented employees leaving?

While some industries face challenges related to unmanageable workloads, others struggle with a lack of professional growth opportunities. 

Among the common causes of high turnover are:

  • Uncompetitive salary and benefits. Competitive compensation and benefits packages are core not only for attracting but also for retaining top talent. If employees feel underpaid or undervalued, they will be more likely to accept offers from competitors.
  • Lack of work-life balance. Organizations that fail to support employee well-being and offer flexible work arrangements struggle to keep high performers.
  • Limited or missing growth opportunities. Employees crave professional development. If they feel stuck in their roles, with few or no opportunities for advancement, they look for a clearer career path. 
  • Lack of engagement. Employee engagement is another driver of retention. Disengaged employees are less committed to their work. They show reduced productivity, which oftentimes pushes them to seek opportunities elsewhere.
  • Poor management. In turn, strong leadership is crucial for employee engagement. Ineffective managers can create a toxic work environment, blocking growth initiatives and pushing top talent out the door. 85% of employees who leave cite poor management as a factor. Leadership plays a pivotal role in retention per SHRM. Effective leadership promotes trust, supports development, and encourages employees to remain engaged and loyal. 
  • Toxic work culture. A negative work environment characterized by a lack of respect can quickly drive employees away.

Tackling turnover early by boosting employee engagement, offering career growth, and strengthening leadership makes your workforce resilient and more satisfied with a job, which lowers employee departures. Let’s explore this further.

visual representing employee turnover

How can HR managers reduce high turnover rates?

1. Fair compensation and work-life balance

According to SHRM’s State of the Workplace Study 2023-2024, nearly 9 in 10 U.S. workers (87%) believe fair compensation for current employees should be the top priority. Organizations that prioritize competitive salaries in addition to supporting work-life balance have a better chance of retaining the workforce. To help your employees maintain healthy boundaries and balance work with personal time, check out the articles Hey, I Miss You. Yours Truly, Work-Life Balance and 5 Time Management Techniques to Handle Work and Personal Responsibilities Effectively.

2. Recognizing employee efforts

Recognition works best when it’s timely and specific. Generic praise falls flat—call out real contributions that make an impact. A public shoutout, peer-to-peer recognition including bonuses, or a small reward can go a long way. And it’s not just about promotions or pay. Flex time, extra days off, or wellness perks show employees their efforts matter while supporting work-life balance. 

When recognition programs are part of the culture, employees feel appreciated and are far less likely to leave. Investing in their career development is another form of care and recognition.

3. Employee career development and upskilling

Organizations must broaden employee growth beyond promotions. Even those content in their roles seek to evolve. Cross-training, mentorships, or lateral development expand skills and open new career paths—all without leaving the current position. Career development opportunities, such as continuous learning and advancement programs, keep employees engaged and committed. Organizations with a strong learning culture have 30-50% higher retention, as per Deloitte and Work Institute’s 2024 Retention Report

More companies now use online assessments to pinpoint skill gaps and offer personalized training. Amy human potential platform can help you identify employee skill gaps and development needs, ensuring alignment with the organization’s goals.

4. Workplace flexibility and workloads

Flexible work options, like remote or hybrid models, are critical to reducing turnover. Employees now expect flexibility to be a non-negotiable part of their roles, and organizations that provide it are more successful in retaining talent. However, flexibility alone isn’t enough. 

Unmanageable workloads can overwhelm employees, even with flexible options in place. Without adequate support, the pressure builds up, leading to burnout and eventual departure. Balancing both flexibility and workload is key. 

5. Building a strong organizational culture and supporting well-being 

A strong organizational culture builds trust and clarity, aligning employees with the company’s mission. When culture prioritizes inclusivity and transparency, people engage more deeply and stay longer. Supporting well-being is essential to this—offering mental health resources, stress management, and flexibility shows employees they matter beyond their output. And when employees feel supported in all aspects, they perform better. 

Communicate your company values, celebrate employees’ achievements, and nurture a sense of community to increase morale and productivity in your workforce.

6. Improving leadership and managerial support

All the points mentioned above are challenging to reach without effective leadership. By understanding each person’s purpose, goals, and career aspirations, managers lay the foundation for growth. This insight allows for tailored career plans that meet individual needs. While employees are responsible for their career paths, strong leadership provides the support and direction necessary to guide them forward.

Managers must also adapt to remote work challenges and maintain a work-life balance for themselves and their teams. Cultivating cohesive, accountable teams and ensuring clear communication are vital for organizational goals. 

Yet, managers often balance their leadership duties with individual contributor work without the support of training or development programs. While some training exists, it is often passive, like watching videos or reading materials. To address this, focus on developing key management skills with coaching, microlearning, or other proactive methods. With Amy human potential platform, your C-level executives or mid-level managers can engage in 1:1 coaching sessions with experts to enhance organizational culture and strengthen employee relationships.

Say goodbye to continuous turnover with Amy

Retention is a long-term investment, not a quick fix. The strategies in this article, backed by recent research, target the areas of compensation, career development, recognition, flexibility, workload management, culture, well-being, and leadership to tackle high turnover. 

Focusing on employee engagement, growth, and well-being, you are building loyal, high-performing teams that drive your organization’s success. Amy human potential is created for professionals like you to ease the process of employee development. Try Amy and start decreasing turnover today.